Staff Policies

ACAS Access and Equity Policy (PDF)

ACAS Appeals Policy (PDF)

ACAS Assessment Policy (PDF)

ACAS Client Information Policy (PDF)

ACAS Handbook for Students and Prospective Students (PDF)

ACAS Complaints Policy (PDF)

ACAS Evaluation Policy (PDF)

ACAS Refund Policy (PDF)

ACAS Training and Assessment Strategies Policy (PDF)

ACAS-Continuous Improvement Policy 19A (PDF)

ACAS Enrolments Policy 19A (PDF)

ACAS Financial Policy 19A (PDF)

ACAS Issuing Certificate 19A (PDF)

ACAS Management of RTO Policy 19A (PDF)

ACAS Marketing Policy 19A (PDF)

ACAS Partnering Policy 19A (PDF)

ACAS Staff Policy 19A (PDF)


Website privacy

As there are inherent risks associated with transmission of information over the Internet, ACAS cannot ensure the confidentiality of information during electronic transmission.

The Internet Service Provider for ACAS web sites may make a record of visits and may log the following information for statistical purposes:

  • visitors’ server address (which includes your top level domain name (e.g .com, .gov, .org);
  • the date and time of visitors’ visit to the site;
  • the pages visitors’ accessed and documents downloaded;
  • the previous site visitors have visited;
  • the type of browser visitors are using.

ACAS will not attempt to identify users or their browsing activities or through cookies. However, law enforcement agencies or other government agencies may exercise their legal authority to inspect our Internet Service Provider’s logs.

ACAS will only record your e-mail address if you send a message. Your e-mail address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.


All material in this website is copyright. Ownership resides with the author unless otherwise stated. Moral rights remain with the author.

This website contains some third party materials that are authorised for public distribution and use. The header and button graphics on the front page are copyright and provided by for free use subject to this notice.


Website information was checked before publishing, but please request updates when inquiring.

Links to other websites are provided as a courtesy, but ACAS takes no responsibility for any content in other websites.