Part 3 – VET workforce (Quality Area 3)

Division 1 – VET workforce management

3.1 Standard 3.1

Outcome Standard
(1) The workforce is effectively managed to ensure appropriate staffing to deliver services.
Performance Indicators
Requirement Interpretation Relevant evidence
(2) An NVR registered training organisation demonstrates:
    (a) how it ensures the number of trainers, assessors and other staff are appropriate for the delivery of the services it offers; and		 In ACAS, student numbers are currently reported at board meeting, although there is no risk of unsatisfactory staff-student ratios. Minutes or reports ! Note risk that reports get out of date
    (b) it facilitates access to continuing professional development opportunities to enable staff of the organisation to effectively perform their role. We monitor staff PD PD reports or actual PD documents (e.g. writing projects)
! Note risk that reports get out of date

Division 2 – Trainer and assessor competencies

3.2 Standard 3.2

Outcome Standard
(1) Training and assessment is delivered to VET students by credentialled people with current skills and knowledge in training and assessment.
Performance Indicators
(2) An NVR registered training organisation demonstrates:
    (a) training and assessment is only delivered by persons who hold the appropriate credentials for the delivery of training and assessment as specified in the Credential Policy;		 See staff form Staff forms and copies of credentials
    (b) where the Credential Policy permits a person to deliver any training or assessment under direction – the organisation has systems in place that ensure the person does not make assessment judgements and is delivering quality training and assessment; and See staff form See policy and staff forms
Nobody currently teaching under supervision.
    (c) how it ensures all trainers and assessors undertake continuing professional development to maintain current skills and knowledge in training and assessment, including skills and knowledge relating to engaging and supporting VET students. System of annual reporting Reports
! Note risk that reports get out of date

3.3 Standard 3.3

Outcome Standard
(1) Training and assessment is delivered by persons with current industry skills and knowledge relevant to the training product.
Performance Indicators
(2) An NVR registered training organisation demonstrates:
    (a) all persons delivering training or assessment for, or on behalf of the organisation:
      (i) have industry competencies, skills and knowledge that are relevant to, and at least to the level of, the training product being delivered or assessed by the person; and
      (ii) maintain an understanding of current industry practices relevant to the training or assessment being delivered by the person;		 System of annual reporting Reports
! Note risk that reports get out of date
    (b) where it engages experts for the purposes of delivering training, it does so:
      (i) by reference to the requirements of the training product or the specific VET student cohort; and
      (ii) in response to a specific need for the expert to be engaged; 		Not applicable Not applicable
    (c) it has a system in place for ensuring:
      (i) experts have industry competencies, skills, knowledge and specialised industry or subject matter expertise that is directly relevant to the training product they are delivering;
      (ii) experts are only authorised to work under the direction of a person with the appropriate credentials to provide direction on the delivery of training and assessment, as specified in the Credential Policy;
      (iii) where the expert is involved in assessment judgement – they conduct the assessment alongside the trainer or assessor; and
      (iv) the training or assessment the expert is involved in delivering is subject to oversight by the organisation. 		Not applicable Not applicable