Professional reflection

Reflect on and improve own professional practice CHCORG428A

This unit is about how to evaluate your own work, continue your self-development and effective supervision within an ethical code of practice.



Your assessment

You will be assessed in your workplace. Start by taking your assessor on a walk around and show him/her what you do. Your assessor may ask you any questions necessary to understand what you do. Your assessor will also:

  • get a reference from your assessor.
  • interview you based on the questions below.

Interview questions

  1. How do you set your personal short-term goals (e.g. weekly or monthly)?
  2. How do you set your personal long-term goals?
  3. How do you measure your own performance?
  4. What is your system for managing your time? How effective is it?
  5. What have you learned about yourself? (e.g. personal behaviour, personality traits)
  6. What is your personal development plan? How did you set it up?
  7. What is your organization's system (policies, plans and procedures) for:
    1. encouraging Professional Development?
    2. encouraging group review and improvement?
  8. What kinds of work methods and practices can improve personal performance?
  9. What is your particular learning style? How does it affect what you do and not do?l
  10. What personal development opportunities and options areavalable to you?
  11. supervision has educative, administrative and supportive functions. How are these applied in your organization?

Assessed elsewhere
Relevant legislation and agency guidelines, codes of ethics, and/or practice standards.




1. Reflect on your own practice

  1. Evaluate yourself in conjunction with your supervisors and/or peers
  2. Show that you understand your own limitations in being aware of yourself and your relationships, and in managing yourself and your relationships.
  3. Give open, evaluative feedback to co-workers and receive it from them too.
  4. Actively seek feedback and accept it without being defensive, then interpret it

2. Ensure you get continuing support and supervision

  1. Follow your organization's guidelines for professional development
  2. Identify a range of support networks both inside and outside your organization, and develop and maintain professional networks.
  3. Where you see a need to learn more, seek help (e.g. specialist advice, further training, mentoring, or personal development) In particular, seek support to manage complex ethical issues and dilemmas.
  4. Research information to develop personal development and work plans, and monitor them.
  5. Keep abreast of evolving trends, and evaluate them:
    1. Appraise current industry developments
    2. Trends related to your roles and responsibilities
    3. Current and likely future needs
  6. Regularly participate in a review as a commitment to upgrading your skills and knowledge
  7. Integrate what you learn into doing your job better
  8. Assess the effectiveness of your own skills development

3. Operate within an agreed code of ethics or practice

  1. Assess your own practice against your organizations objectives or code of ethics. Use a range of valid evidence in the assessment.
  2. Follow current industry and professional standards and codes of ethics and practice
  3. Recognize the effect of your own values, beliefs and behavior in your work with clients and work with an awareness and sensitivity to conflict, culture and context. Analyze culturally different viewpoints and taking them into account in personal development and professional practice
  4. Establish realistic goals and targets for your own development
  5. Follow legal parameters relevant to your profession (where this is a requirement of employment)

4. Other required skills

  1. Negotiation, communication and decision-making
  2. Interpret written and oral information about workplace requirements, and follow relevant procedures
  3. Work to increase social justice and to identify and respond to inequality and discrimination
  4. Use information systems to help establish work plans
  5. Relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
  6. Communication skills (e.g. receiving and analysing feedback and reporting